Returns & Exchanges

At SONICAKE, we stand behind the quality of our audio gear and offer a 30-day satisfaction guarantee for all purchases. If you are not completely satisfied with your pedal or accessory, you can return it for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the item in its original packaging, including all manuals, cables, and accessories to ensure a smooth inspection process.

• 3.
  Ship the Item

  Affix the provided return label or ship the package to our designated service center using a trackable shipping method.

• 4.
  Receive Refund or Exchange

  Once our technicians verify the item's condition, we will process your refund to the original payment method or ship your replacement within 5-7 business days.